If you wish to return any items, please contact us either via email (firstname.lastname@example.org) or by the telephone (01924899109) No refunds will be given on products that have been damaged by neglegence, carelessness or misuse.
If you would like to return a web order we must be notified within 14 days and must be “AS NEW”/un-opened, un-used and in the original, undamaged packaging missing no items from the packaging.
You are responsible for return postage costs.
NO refunds or exchanges can be issued on products that have been custom built to order or sprayed to order.
NO refund can be give to Main Springs for AEG or Sniper Rifles including parts to modify or repair a RIF.
Web site images are subject to change and products sold may not always be an exact copy of the web site photo.
Fear Masters Entertainment Ltd
t/a Urban Airsoft Store
* Please note this is our Head Office and Shop.